Support Contracts
The most valuable and important part of a network are the people who support it - without the proper care and attention, the best-designed networks can fail in their fundamental mission: to serve the user. CANDA Systems has 10 years of experience working will all types of organizations keeping their networks running smoothly without draining their budgets! CANDA Systems has a staff of industry-certified and trained professionals available to service your network - and more important than their certifications, all CANDA Systems engineers are chosen primarily on their ability to communicate in understandable terms, to listen and to implement technology the right way, the first time.
From our location Birmingham we can provide a quick response time and fast, reliable, friendly service. Were proud to back up those words with a solid set of network support references.
CANDA Systems understands that there is no "one size fits all" method of providing computer network support to every organization. Support needs change based on size, complexity, user skill, financial and geographic considerations. For this reason, CANDA Systems offers three different support plans, each one customizable to your specific needs.
Hourly Support
Organizations with small networks or infrequent service needs are likely to find our hourly service plan most economical. This plan, charged by the hour, offers the flexibility of service by request or on a scheduled basis.
Contract Support
For larger projects, requiring the sustained work over several months, CANDA Systems can place a network engineer on-site at discounted rates with a minimum commitment of one 8-hour day per week.
Remote Network Monitoring
The best way to avert network problems is to be proactive about monitoring network servers - constantly checking resources, logs, virus signature updates and backup histories. CANDA Systems can remotely monitor your servers with whatever frequency you desire, potentially saving your organization thousands of pounds in downtime.